A good relationship with customers is not only determined by the quality of the product or service. One other factor that plays a role as a determinant is customer service. Customer service plays a central role in bridging the relationship between business and customers. If you fail to establish a good relationship the stakes are in the business image and user retention. When you decide to buy 1300 number, you will see how everything will be easy to do. Furthermore, the prospective or loyal customers can call you anytime without any limit.
Well, the fact states that 86.82% of respondents pay attention to the quality of customer service before finally deciding to use a service. Some things that customers pay attention to the quality of customer service are problems when responding. This fact was obtained from a survey conducted so that you will realize how important the role of customer service is even if you only have a small company.